Política de envío

SHIPPING POLICY

Last updated: September 10, 2026

Thank you for shopping with GFOUR.

This Shipping Policy explains where we currently ship, how orders are processed and what you can expect after placing an order.

1. SHIPPING DESTINATIONS

GFOUR currently offers shipping to:

United States
Canada
United Kingdom
Australia
European Union member countries

Availability may change from time to time depending on carrier services, customs requirements, local regulations and other operational factors.

If we are unable to ship an order to your destination, we will contact you and arrange an appropriate refund.

2. FREE SHIPPING

Standard shipping is currently free for orders shipped to our supported destinations.

Unless otherwise clearly stated at checkout, customers will not be charged a separate standard shipping fee.

Optional or upgraded shipping services, if offered in the future, may be subject to additional charges which will be displayed before checkout.

3. ORDER PROCESSING

Orders are processed after payment has been successfully received and the order has passed any necessary payment or fraud checks.

We aim to prepare and dispatch orders as quickly as reasonably possible.

Processing may take longer during weekends, public holidays, promotional periods or periods of unusually high order volume.

Once your order has been dispatched, tracking information will be provided where available.

4. ESTIMATED DELIVERY

International delivery times vary depending on the destination, carrier, customs processing and local delivery conditions.

Unless a different delivery estimate is provided at checkout or in your order confirmation, customers should generally allow approximately 7–20 business days for international delivery.

Delivery estimates are estimates rather than guaranteed delivery dates.

Where applicable consumer law requires delivery within a specific period, we will comply with those requirements. Unless otherwise agreed, we aim to ensure orders are delivered within 30 days.

5. TRACKING

Where tracking is available, a tracking number or tracking link will be sent after the parcel has been dispatched.

Tracking information may take several business days to update after the shipment first enters the carrier's network.

Occasional gaps between tracking updates do not necessarily mean that a parcel has stopped moving.

6. CUSTOMS, DUTIES AND TAXES

International orders may be subject to VAT, sales tax, customs duties or other government charges depending on the destination and applicable law.

Where applicable taxes or duties are collected by GFOUR at checkout, the relevant amount will be displayed before payment.

Where a shipment is sent using a duty-paid service, customers should not normally be required to pay the same import charge again upon delivery.

Any taxes, duties or charges that may apply will be handled in accordance with the shipping method used and applicable local law.

If you receive an unexpected request for customs or import payment relating to a GFOUR order, please contact us before making payment where reasonably possible so that we can check the shipment.

7. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address.

Please check your:

Full name
Street address
Apartment or unit number
City
State, province or region
Postal code
Country
Telephone number

before submitting your order.

If you notice an error after placing your order, contact us immediately at:

liangbairong007@gmail.com

We will try to correct the address before dispatch, but changes cannot be guaranteed after an order has entered the shipping process.

8. DELIVERY ATTEMPTS

Local delivery practices vary between carriers and countries.

Depending on the destination, the carrier may:

deliver directly to the address;
leave the parcel in a safe location;
deliver it to a collection point; or
make another delivery arrangement.

Customers are responsible for monitoring available tracking information and responding to reasonable requests from the local carrier.

9. DELAYS

Although we work to deliver orders within the estimated timeframe, delays can occasionally occur because of circumstances outside our reasonable control, including:

customs inspections;
carrier network disruptions;
severe weather;
public holidays;
transport disruptions;
local delivery restrictions; or
other events outside our reasonable control.

We will provide reasonable assistance if your shipment experiences a significant delay.

Nothing in this section limits any rights you may have under applicable consumer law.

10. LOST OR DAMAGED SHIPMENTS

If your parcel appears to be lost, arrives materially damaged, or tracking shows an unusual delivery problem, please contact:

liangbairong007@gmail.com

Please include your order number and any relevant tracking information.

We will investigate the shipment and provide an appropriate solution, which may include replacement or refund where applicable.

11. CONTACT

For shipping questions, please contact:

GFOUR
Email: liangbairong007@gmail.com